Privacy Policy
- Ensure that credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to third parties.
- Specify that debit/credit card details are not passed to third parties.
- https://reeftradingllc.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://reeftradingllc.com cannot guarantee the security of any information that is disclosed online.
- The https://reeftradingllc.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Cookie Policy
To continually improve your experience on our website, we use cookies that store your preferences and help us remember you. This information helps us understand your interests and show you content we think you’ll like. By visiting the website, you agree and authorize us to store, access cookies and other tracking technologies on your computer or hand held device.
Product Delivery Policy
- We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier. Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details
Payment Confirmation
- Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.
Refund policy
State that refunds will be credited to the original mode of payment and processed within 10 to 45 days, depending on the credit card issuing bank.
https://reeftradingllc.com/ must detail the return, refund, and cancellation policy clearly on the Website to inform Cardholders of their rights and responsibilities:
- The wrong product was sent by the merchant.
- The product is defective.
- The product was damaged in shipping.
- The product is tampered.
- ‘’Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”
If there is no refund policy, this must be very clearly communicated to cardholders before they make a purchase decision to prevent misunderstandings and disputes.
Return Policy
We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Cancellation policy
- Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
